Warranty and Return Policy

Warranty – There is a 1-year warranty on the Plant Milk machine, details below.

We warrant to you, the end-user customer who after purchasing the Plant Milk Maker for a valuable consideration, that the parts and motor will be free from defects in materials and workmanship for a period of 1 year from the date of purchase.

Warranty does not cover normal wear and tear.

1. The warranty is valid only for the original purchaser. This warranty is non-transferable.

2. If the Plant Milk Maker exhibits defects while in normal household use, we will, upon our actual receipt of a written notice of such defects from you during the warranty period, at our option, either repair or replace the Plant Milk Maker which proves to be defective. However, we have no such obligation to repair or replace until after you have, by insured mail and in protective packaging*, delivered the Plant Milk Maker to the location of your service center as set forth. A replacement Plant Milk Maker may be either new or like new. The replacement Plant Milk Maker may contain re-manufactured or reconditioned parts, which are equivalent to new in performance or may have been subject to incidental use.

3. We do not warrant that the operation of the Plant Milk Maker will be uninterrupted or error-free. In no event shall our liability exceed the retail value of the Plant Milk Maker.

4. All warranty and repair services must be performed at a warranty service center, which is located within the country where the machine was originally purchased.

However, in the event that:

[i] the machine must be serviced at a service center that is not located within the country where the machine was purchased; or

[ii] there is no service center where the machine is located and must be shipped to a service center, then those service centers are responsible for the parts and service only, and any and all costs relating to the shipping, delivery and handling of the machine to and from those service centers shall be the sole responsibility of the owner.

This warranty does not cover defects resulting from:

[a] failure to operate the Plant Milk Maker in accordance with the instructions;

[b] use of parts or supplies not provided or authorized by the manufacturer;

[c] negligent, improper or inadequate maintenance;

[d] service performed or attempted by an unauthorized service person;

[e] damages, accidental or otherwise, to the Plant Milk Maker, which are not directly caused by the manufacturer; or

[f] damages resulting from abuse, tampering, misuse, commercial use, or unauthorized modification of the Plant Milk Maker.

WE MAKE NO OTHER EXPRESS OR IMPLIED WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL TO THE EXTENT ALLOWED BY LOCAL LAW, ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR IMPLIED WARRANTY OR CONDITION OF MERCHANTABILIITY IS LIMITED TO THREE (1) YEAR.

In the event that such limitation or exclusion on the duration of an implied warranty is not allowed in the state or county wherein you reside, the above limitation or exclusion will not apply.

This warranty gives you specific legal rights and protection, and you might also have other rights that vary from state to state, or country to country.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL WE BE LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT, OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE).

Some states or counties may not allow the exclusion or limitation of incidental or consequential damages. If you reside in such a state or county, the above limitation or exclusion may not be applicable. Do not send your Plant Milk Maker back to the service center without a return authorization.